Privacy Policy

Last updated: July 13, 2026

This Privacy Policy describes how Syzygy Information Services Co., Ltd. (興巨資訊股份有限公司, referred to as "the Company," "We," "Us," or "Our") collects, processes, uses, and protects Your Personal Data when You use the Service, and explains Your rights under applicable law. This version has been revised to reflect the amendments to Taiwan's Personal Data Protection Act (PDPA) promulgated on November 11, 2025 — including the establishment of the Personal Data Protection Commission (PDPC) and mandatory data-breach notification requirements — and adds sections on data subject rights, children's privacy, and cross-border transfer restrictions that were not previously addressed.

Note on this revision: This document is a revised draft based on the privacy policy You provided, updated to reflect the current company contact details published on www.syzygy.com.tw and the latest publicly available information on Taiwan's PDPA reform. It has not been reviewed against the Company's actual, complete data-processing practices (for example, specific third-party analytics tools in use, or whether data is transferred to overseas cloud providers). Please have Your legal counsel confirm the final content against Your actual operations before publishing.

Interpretation and Definitions

Words with an initial capital letter have the meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

Collecting and Using Your Personal Data

Personal Data

While using our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to:

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type and version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When You access the Service through a mobile device, We may also automatically collect information such as the type of mobile device You use, its unique ID, IP address, and mobile operating system.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-Party Social Media Services:

If You register or grant Us access through one of these services, We may collect Personal Data already associated with Your account, such as Your name, email address, or activities. You may also choose to share additional information with the Company; by doing so, You authorize the Company to use, share, and store that information in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as beacons and tags) to track activity on Our Service and store certain information, including:

TypePurpose
Necessary / Essential Cookies (Session)Essential to provide core Service functions, including authentication and prevention of fraudulent account use. Without these, some features cannot be provided.
Cookies Policy / Notice Acceptance Cookies (Persistent)Identify whether users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent)Remember choices You make (such as login details or language preference) to provide a more personalized experience.

You can instruct Your browser to refuse Cookies or to indicate when a Cookie is being sent; however, if You do not accept Cookies, You may not be able to use some parts of Our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

Sharing of Your Personal Data

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, where required by applicable law), resolve disputes, and enforce Our legal agreements and policies.

Usage Data is generally retained for a shorter period, except where it is used to strengthen the security or functionality of Our Service, or where We are legally obligated to retain it longer.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and any other locations where parties involved in the processing are based. This means Your information may be transferred to, and maintained on, computers located outside of Your state, province, country, or other jurisdiction where data protection laws may differ from those of Your jurisdiction.

Under the PDPA amendments promulgated on November 11, 2025, the Personal Data Protection Commission (PDPC), once operational, will have authority to restrict cross-border transfers of personal data by non-government entities in certain circumstances. Should the Company's cross-border transfer practices become subject to such restrictions or reporting obligations, We will update this Privacy Policy accordingly.

Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer. The Company will take reasonably necessary steps to ensure Your data is treated securely, and no transfer of Your Personal Data will take place to an organization or country unless adequate controls are in place.

Your Rights Under Taiwan's PDPAUpdated 2026

Under Article 3 of Taiwan's Personal Data Protection Act, You have the following rights regarding Personal Data the Company holds about You (these rights may not be waived in advance or restricted by agreement, except as otherwise provided by law):

  • Right to inquire and review: You may request to inquire about or review Your Personal Data.
  • Right to a copy: You may request a copy of Your Personal Data (the Company may charge a reasonable fee to cover necessary costs).
  • Right to supplement or correct: If Your Personal Data is inaccurate or incomplete, You may request that it be supplemented or corrected.
  • Right to request cessation of collection, processing, or use: Where legal requirements are met, You may request that the Company stop collecting, processing, or using Your Personal Data.
  • Right to request deletion: Where the purpose of collection has been fulfilled, or the retention period has expired, or other statutory grounds are met, You may request deletion of Your Personal Data.

To exercise any of these rights, please contact Us using the details in the "Contact Us" section below. We will process and respond to Your request within the timeframe required under the PDPA and its implementing regulations. If We are unable to fulfill Your request, We will explain the reasons in accordance with applicable law.

Data Breach NotificationUpdated 2026

Under the PDPA amendments promulgated on November 11, 2025, if the Company becomes aware that Personal Data it holds has been stolen, disclosed, altered, or otherwise compromised in a way that may harm Your rights and interests (a "data breach"), We will:

Because the PDPC's organic statute and implementing regulations (including exact notification timeframes and formats) are still being finalized, actual practice will follow the most current rules published by the competent authority, and We will update this Privacy Policy once those rules take effect.

Competent Authority: Personal Data Protection CommissionUpdated 2026

Historically, Taiwan's PDPA was enforced in a decentralized manner by various central and local government authorities according to industry sector. Under the amendments promulgated on November 11, 2025, the Personal Data Protection Commission (個人資料保護委員會, PDPC) has been designated as the competent authority for the entire PDPA, with powers including receiving data breach notifications, issuing data-security regulations, restricting cross-border data transfers, and conducting audits and inspections of both government and private-sector entities.

Until the PDPC is formally established and operational, relevant regulatory matters may continue to be handled by the PDPC Preparatory Office or by the previously designated sector authorities. If You have concerns about how the Company collects, processes, or uses Your Personal Data, You may contact Us directly using the details below, or file a complaint with the competent authority.

Children's PrivacyNew

Our Service is not directed to individuals under the age of 20 (or the age of majority under applicable law in Your jurisdiction). We do not knowingly collect personally identifiable information from anyone under that age. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data without Your consent, please contact Us using the details below, and We will take steps to verify and, where appropriate, delete such information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Service may contain links to other websites not operated by Us. If You click a third-party link, You will be directed to that third party's site, and We strongly advise You to review its privacy policy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.

Prior to a material change becoming effective, We will notify You via email and/or a prominent notice on Our Service. You are advised to review this Privacy Policy periodically; changes are effective when posted on this page.

Contact Us

If You have any questions about this Privacy Policy, or wish to exercise any of the rights described above, please contact Us:

Syzygy Information Services Co., Ltd. (興巨資訊股份有限公司)

Address: 5F.-8, No. 150, Sec. 2, Roosevelt Rd., Zhongzheng Dist., Taipei City 100031, Taiwan

Email: syzygy@syzygy.com.tw

Phone: +886 2 2365 0176